Students from time to time may have concerns about some aspect of a class or how instruction is being delivered. If your instructor did not provide instruction during a scheduled class session, please complete the Undergraduate Instructional Concerns form (see item #3 below). For all other concerns, students should take the actions described below.
- Review your course syllabus to determine whether your instructor has outlined a procedure to bring issues forward. If so, follow those procedures to the extent possible; otherwise, contact your instructor via email or during office hours to bring the matter to their attention or to request a meeting to try to resolve the issue. This step may be skipped if there is a justifiable reason for doing so; note, however, students may be referred back to the instructor to complete this step if deemed appropriate.
- If you do not receive a response from the instructor within a reasonable amount of time (typically considered 3-5 days) or you are not satisfied with the response, you should contact the chair or director of the department/program in which the course is offered. This step may be skipped if there is a justifiable reason for doing so; note, however, students may be referred back to the chair or director of the department/program to complete this step if deemed appropriate.
- If you do not receive a response from the department/program within a reasonable amount of time (typically considered 3-5 days) or you are not satisfied with the response, take the appropriate action below:
- If the concern is with an undergraduate course, complete the College’s Undergraduate Instructional Concerns form.
- If the concern is with a graduate course, email Associate Dean for Graduate Education Padraic Kenney at pjkenney@indiana.edu.